You can order the Tiffany & Co. White Gold Flower Pendant Necklace by calling us at 202-363-6305, 10:00am-5:30pm EST, Mon-Sat or by e-mailing sales@pampillonia.com. Returns and exchanges are accepted within 10 days of delivery for a full refund less cost of return shipping for this item. Special orders and alteration are non refundable.